About Me

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Phnom Penh, Cambodia
Chou was born in 1979 in a remote area of Takeo province. His childhood had no dream and he grew without clear future objective, but he can reach new height today due to his unwavering effort. “Always explore opportunity for life, do not wait for opportunity to come to you” is his word to share with young Khmer generation. His teenager’s life was the most beautiful and challenging time and brought a lot of sweet memories, particularly friends at Bati high school. He is a Consultant/Microfinance Manager at USAID/HARVEST Program and a former Senior Management Team at one leading Microfinance Institution – namely AMK MFI. Prior to joining AMK, he was a Senior Business Analyst at Emerging Markets Consulting (EMC), a leading regional consulting firm, which actively involved in many consulting projects for the World Bank, UNDP, USAID/DAI, Israeli Embassy, AusAID and few leading MFIs on strategic advisory. He holds BA in Philosophy, BBA in Marketing, MBA in Management and Executive Education Program on Strategic Leadership for Microfinance from Harvard University, Boston, USA.

Thursday, October 1, 2009

Market Overview: Technology for Microfinance - Trends driving the technology

In 1895 Priyayi Bank in the Purwokerto district of the Dutch East Indies became the first outpost of Friedrich Wilhelm Raiffeisen’s credit union cooperative movement in what we now call the developing world, and the predecessor of Bank Rakyat Indonesia (BRI), the world’s oldest and largest microfinance institution (MFI). BRI now has over three million borrowers, a staggering 30 million depositors and total assets of $3.5 billion. And it’s profitable.
This story de-bunks at least five myths about microfinance. It’s not new, it’s not small, it’s not just about loans, it’s not charitable, and it didn’t start in Bangladesh. To be fair on Bangladesh, it does have three of the four largest MFIs, including Grameen Bank, which shared the 2006 Nobel Peace with its founder Muhammad Yunus.

Analysis: Mobile Microfinance - Mobile money for the unbanked

Cheer up. As bankers, or their technological bag- carriers, we may now be social pariahs, fearing the question: ‘So, what do you do?’ But there is a sector of the industry on which we can focus that we would be happy to explain to our dinner party neighbour,or seven-year-old daughter. Microfinance institutions (MFIs) help millions of people get on their feet and build a secure future. Over the next few pages, we look at who is helping them, and how.

Saturday, September 26, 2009

What's next for microfinance? More than money

Pro Mujer, an organization that funds microcredit cooperatives in Latin America, also provides women's health screenings, using a special van retrofitted with medical consultation rooms and staffed by a nurse and doctor. The vans travel into remote parts of southern Peru, combining financial help with preventative health care and education. Women in Peru get health care during meetings of their microcredit group in a program of Pro Mujer, a non-profit supported by Seattle-based Global Partnerships. The van combines mobile banking with health services to rural areas..
It's based on a simple fact that people who are poor tend to get sick, and people who are sick easily become poor, or deeper in debt.
Read more:

What Makes a Business “Social”?

“Service to society, guided by well-articulated values, is not just ‘nice to do’ but an integral part of the business models for companies.” – from SuperCorp: How Vanguard Companies Create Innovation, Profits, Growth, and Social Good by Rosabeth Moss Kanter.

Tuesday, September 8, 2009

The Role of Mobile Operators in Expanding Access to Finance

Mobile phones may have a huge role to play in expanding access to finance. But does the company that operates the mobile network need to actually provide financial services? Or should others offer financial services, with the mobile operator merely providing the underlying wireless connectivity? The fact that mobile phones can be used as transactional devices doesn’t necessarily mean that the mobile operator needs to “own” the financial service. Banks tend to view mobile banking as a way to enhance service to existing customers, while mobile operators are more focused on addressing the mass market and the unbanked (Ivatury and Mas 2008). In the Philippines and Kenya, allowing mobile operators to design, market, and sell their own transactional savings products has opened a path for extending basic financial services to the mass market in a way that traditional banks have not done. For more information, please visit: http://www.cgap.org/gm/document-1.9.34485/Mobileoperators_Brief.pdf

Sunday, September 6, 2009

Muhammad Yunus: Financial Meltdown Is Chance to Build More Inclusive System

Grameen shows poorest of poor can be creditworthy
BANGKOK - The global financial crisis has highlighted a curious success story: A bank that doles out loans to some of the world's poorest, least-creditworthy people continues to have a payback rate of nearly 100 percent. In this Wednesday, Aug. 19, 2009 photo, Nobel Peace laureate and a 2009 recipient of the Presidential Medal of Freedom from U.S. President Barack Obama, Muhammad Yunus, center, chats with friends before a function at the Foreign Correspondents Club, in Bangkok, Thailand. The global financial crisis has highlighted a curious success story: A bank that doles out loans to some of the world's poorest, least creditworthy people continues to have a payback rate of nearly 100 percent. (AP Photo/Apichart Weerawong) Nobel Peace Prize winner Muhammad Yunus, known as the "banker to the poor," quips that the Grameen Bank he founded owes its success to "sub-sub-subprime borrowers" who also own nearly all the bank's equity. When Yunus approached traditional banks over 30 years ago about lending to the poor in Bangladesh to start small businesses, he was told it could not be done. But since 1983, the bank has lent more than $8 billion to nearly 8 million people in Bangladesh who have had a 98 percent repayment rate. About 4 million more have been similarly helped through partner organizations in 38 other countries - with an average repayment rate of 95 percent. Yunus thinks his model could teach big commercial banks some lessons. "We have now shown that the poorest of the poor can be creditworthy," he said in an interview with The Associated Press during a recent trip to Bangkok. "Our loan repayments are as high as ever." Grameen takes on clients who have no collateral, no credit history and no lawyers. The vast majority of them are women. Most take out loans for $200 or less each time. Yunus attributes micro-lending's success to a system of "moral responsibility" that makes approval and repayment of the loan the concern of the community as well as the individual borrower. Here is how it normally works. A group of five prospective borrowers from similar social and economic positions come together to determine an appropriate loan for each. The request then goes before a larger council of borrowers, who are also shareholders in the bank, and finally to the bank for approval. It's not entirely surprising that Grameen and other microfinance institutions have been largely unscathed by the financial turmoil, said Mayumi Ozaki, a microfinance specialist at the Asian Development Bank. They generally support tiny businesses such as retail shops, vegetable growing and craft making that are not affected much by a global trade slowdown. But the success of Grameen is also attributed to building relationships and trust. "Microfinance loan officers visit their poor clients frequently," she said. "They have good knowledge of the creditworthiness of their clients, and the clients as well value the trust and have a good credit discipline."Ozaki says it's hard to draw too many lessons for big commercial banks, whose transactions are usually much larger and more complicated. But the success of microfinance "shows that successful banking operation on whatever scale is about understanding the risk and managing it well and not overreaching," she said. Such overreaching, as well as lax oversight, contributed to the U.S. credit crisis. One big problem in the U.S. was that lenders made risky loans to people with shaky credit under the false assumption that housing prices would keep rising. Those loans were then packaged into securities and sold to investors around the world. When borrowers started defaulting in growing numbers, financial firms were left with huge losses. Scores went out of business. American government regulators, meanwhile, had little power over mortgage brokers and other firms that catered to so-called sub-prime borrowers. Only now are lawmakers talking seriously about stricter regulations for the mortgage industry. Yunus said at Grameen, "We know the limits of our operations and we know how much risk the bank and our clients can take." A focus on consumption, rather than income-generating activities, contributed to the American credit fiasco, he adds. Grameen also has been successful because it's grounded in what he calls "the real economy," rather than "fantasy economy" of ever-climbing asset prices. A loan for a goat, for example, produces tangible benefits that can support a family. "The closer you are to the real economy, the safer you are," he said. Grameen's model has been replicated successfully in more than 100 countries, including the United States. Established in the U.S. since early 2008, Grameen America lends investment capital to people who otherwise would not have access or would have to rely on money from pawnshops and loan sharks. The failure of traditional banks to provide this kind of credit is a "big hole" in the American financial system where millions cannot open bank accounts, according to Yunus. The global financial meltdown "has given us an opportunity to create a financial system that is more inclusive," said Yunus, who was in Bangkok to launch the Yunus Center in partnership with the Asian Institute of Technology, a university, aimed at poverty reduction in the region. Yunus' latest project is advocating what he calls "social business," which combine altruism with business models to bring corporate efficiency and innovation to help the poor. The goal is to solve social issues and not to maximize profits. But unlike charity which has no mechanism to regenerate its funding, the business must recover its full costs and recoup its investment. Joining with multinational companies, Grameen has successfully launched a yogurt business, Grameen Danone, which provides malnourished children with a low-cost source of nutrition. Grameen Veolia has built several water treatment plants that provide clean drinking water to the poorest in Bangladesh, where some groundwater is contaminated by arsenic. BASF Grameen provides cheap treated mosquito nets to help prevent malaria. Despite cynicism about whether such cause-driven projects could be done on a large scale with no profit incentive, Yunus remained optimistic. He has faced plenty of naysayers before. "When things fail, then it's time to ask questions, fix the problems and redesign the system so it works for everyone," he said. "That's the challenge of the day."

Tuesday, September 1, 2009

Approved investment figures from S'pore, Europe multiply

DESPITE an 82 percent decrease in approved investments in the first seven months of this year, as reported by the Post last week, investments by fellow ASEAN member Singapore have risen more than three-fold to US$176.37 million, according to a recently released breakdown of the figures by the Council for the Development of Cambodia (CDC).In terms of Cambodian investment, Singapore has now closed the gap with Thailand, the largest ASEAN investor in the Kingdom. Neighbouring Thailand invested $178 million in the first seven months - more than Singapore by less than $2 million - having registered approved investments that totalled $15.33 million more than the city-state over the same period last year.In the third week of this month, 21 companies from Singapore met with Cambodian officials in Phnom Penh to seek out investment opportunities."I believe that investment in Cambodia will enjoy better development in the future because now many investors are eyeing investment opportunities in the Kingdom," Yun Heng, deputy director of the Evaluation and Incentive Department of the Cambodia Investment Board, said Sunday.The Singaporean companies were mainly planning to target tourism and agriculture, he added.Lawrence Leow, deputy honourary secretary of the Singapore Business federation and chairman and CEO of Crescendas Group, told the Post during a visit to Cambodia on August 20 that his company would invest between $20 million to $30 million in the tourism sector.Also this month, Singapore's HLH Agriculture Cambodia Ltd announced that it had invested $15 million to grow red corn in the Kingdom. According to CDC data, agriculture and tourism remained the most promising sectors for outside investment.Overall, ASEAN raised its investment into Cambodia from $139.61 million in the first seven months of 2008 to $471.23 million for this year up to the end of July.Europe also dramatically increased its investment in the Kingdom, up from just $15.6 million in the first seven months of 2008 to $292.95 million during the same period this year. Having represented just 0.19 percent of Cambodia's total investment last year up to the end of July, in 2009, Europe accounted for 19.95 percent of total investment in the Kingdom up to the end of last month.France increased its investment in Cambodia from just $6.24 million for the whole of last year to $49.68 million in the first seven months of 2009."I believe that investment in Cambodia will enjoy better development in the future," said Yun Heng, referring specifically to ASEAN and European investors, notably Singapore and France.He added that European investors had been especially interested in the tourism sector.However, the figures showed that Cambodia's traditional investors had largely walked away following the onset of the global economic crisis.China, which made up nearly half of all investment in Cambodia in the first seven months of last year, decreased investment a staggering 93.34 percent from $3.89 billion to $258.98 million.Similarly, South Korean investment in Cambodia fell over the same period 91.11 percent from $1.23 billion to $109.25 million.

NBC to spend $6m to maintain value of riel

THE National Bank of Cambodia (NBC) has announced it will dip into its foreign reserves and buy US$6 million worth of Cambodian riels this week to hold up the value of the local currency, but an economist has warned that downward pressure will persist at least through the end of 2010.In an announcement Friday, the central bank said it would take bids today, Wednesday and Friday at its Norodom Boulevard headquarters, putting up $2 million in US dollar holdings on each of the three days to buy riels.Permitted bidders include commercial banks, licensed money changers and listed businesses.NBC Director General Tal Nay Im said that because Cambodia was between harvests there was low demand for riels to buy agricultural produce, putting downward pressure on the value of the riel. That pressure has been strong since the global financial crisis kicked in last year, she added, with plummeting business activity reducing demand for riels to pay workers.The central bank intervenes regularly in the foreign exchange market to prop up the value of the riel. In early August it bought $2 million worth of riels daily for five days after the local currency hit a low of 4,191 against the greenback during the first week of the month. The intervention had the desired effect, with a sharp appreciation to 4,116 on August 12 before the value edged back down to 4,136 to the dollar. It was at a similar rate last week."Given the small market for the riel, this sharp rebound clearly reflects the NBC's intervention," the Economist Intelligence Unit's (EIU) Cambodia economist Danny Richards told the Post earlier this month. However, he also warned that downward pressure on the riel would continue and questioned how long the central bank could continue dipping into foreign reserves to prop up the local currency. "The NBC will continue to intervene in foreign-exchange markets to prevent the riel from depreciating too quickly against the US dollar," he said by email. "However, its international reserves position will remain precarious. The US dollar is strengthening against major trading currencies, and given that there is still a lack of confidence in the riel, the dollar will remain the currency of choice in Cambodia for trade and investment."In the EIU's August country outlook, Richards predicted that the riel would fall to 4,304 to the dollar by the end of 2010 as falling merchandise exports widened the current-account deficit from 9.6 percent of GDP in 2008 to 10.2 percent in 2009, putting downward pressure on the currency. In a recent country risk service, the EIU also noted that Cambodia's real trade-weighted exchange rate had appreciated 20.3 percent over the past 48 months, "suggesting that the currency remains overvalued and thus vulnerable to a correction".Tal Nay Im said that official exchange rates were determined by the NBC as an average of exchange rates at "five large markets in Phnom Penh". The official exchange rate was always within 1 percent of market exchange rates, she added. Canadia Bank Executive Vice President Dieter Billmeier said he expected the value of the riel to pick up against the US dollar and currencies in neighbouring countries between November and February because of the harvest season.

NBC would widen bank use

A SENIOR central banking official said she hoped a government directive requiring civil servants to receive their salaries through a bank account will help efforts to boost the number of people in the country with deposits at commercial banks.Despite rapid growth in deposits over the past few years, just 820,284 people, or 6 percent of the population, have deposit accounts at commercial banks, said National Bank of Cambodia Director General Tal Nay Im.She said she was optimistic the number would increase as people became more aware of the advantages of holding money at banks."Now, thanks to wider expansion of bank branches throughout Cambodia, people prefer to transfer money through bank accounts rather than carry cash with them because cash transfers via bank accounts are fast and safe," she said.

"People prefer to transfer money through bank accounts."

Central bank figures released earlier this month show deposit growth slowed considerably last year after rapid growth this decade saw deposits climb from just 14.2 percent of GDP in 2000 to 28.6 percent by the end of 2008. Deposits grew just 3.67 percent to US$2.52 billion by the end of 2008 after growing 71.4 percent in 2007 from $1.4 billion to $2 billion.However, the number of depositors reached almost 700,000 by the end of last year, up 53.4 percent from a year earlier.The central bank said the value of deposits increased in the first half of 2008 but declined again once the global financial crisis kicked in as investors from elsewhere in the region remitted their US dollar deposits to their home countries to take advantage of exchange rate benefits as the value of their currencies fell against the dollar.Tal Nay Im said deposits had begun growing again this year, with $2.9 billion currently deposited in 820,284 accounts at the country's 28 commercial banks, up from 24 at the end of 2008.Just five banks accounted for 72.6 percent of deposits at the end of 2008: ACLEDA Bank with 18.2 percent, Canadia Bank 17.2 percent, Cambodian Public Bank 15.1 percent, ANZ Royal Bank 13.9 percent and Foreign Trade Bank of Cambodia 8.2 percent.ACLEDA Bank's CEO In Channy said it currently had too much money, having tightened lending, and so had reduced interest rates on one-year fixed deposits from 7 percent late last year to 6.5 percent. "However, we still encourage customers to deposit at our bank, but now it is not through increasing deposit rates but through fast and safe services for our customers," he said.

In Brief: Leopard raises funds

AFTER reopening its investment fund last month, Leopard Capital announced in its August newsletter total capital had now reached US$28.55 million. The fund will close again at the end of September, it added. At the end of April, Leopard closed the fund after announcing it had raised $27 million, considerably less than its initial $100 million target that Managing Partner Douglas Clayton said had been revised downwards after the onset of the economic crisis. Clayton said in April he expected Cambodia's economy to rebound in a few years.

VCs wake up to risks in microfinance funding

Bangalore: Judging from the number of microfinance institutions (MFIs) that received funds from venture capital (VC) and private equity (PE) firms between May and July, MFIs that typically lend to the unbanked poor seem to be the next “must-have” on investors’ list.
Experts, however, caution that the run may soon be over because the liberal cash inflow may bring new problems such as over-indebtedness and malpractices in pre-loan disbursal scrutiny.
Hyper growth: With easy access to MFI loans, the risk of defaults and multiple lending is higher. Ganesh Muthu / Mint
The current requirement for credit to the poor is Rs2.4 trillion and the available credit is less than one-tenth of that: around Rs20,000 crore. Two in five Indians do not have a bank account and 81% of the villages do not have a bank within a distance of 2km, according to the Union finance ministry.
MFIs, which extend small loans to the so-called bottom of the pyramid population in both rural and urban areas who have no access to traditional banking services, raised around $68 million (around Rs330 crore) of funding from VC and PE firms during May-July. The money is substantial in an industry where the loan size could range between a few hundred and a few thousand rupees.
Micro loans outstanding more than doubled in 2008-09, totalling Rs11,734 crore, according to Sa-Dhan, a New Delhi-based industry association.
While the huge unmet demand as of now may not precipitate a compulsion to lend, analysts say that in a saturated scenario this may happen, particularly if there are too many MFIs operating in the same region and they all are equally cash-rich. “A larger part of the problem could be due to high operational costs, multiple lending because of more capital infusion and competition,” said Manohara Raj, business head, microfinance, HDFC Bank Ltd.
“We cannot take our eyes off the loan portfolios of the firms we consider investments in,” said Mohit Bhatnagar, managing director, Sequoia Capital India, which has backed MFIs such as SKS Microfinance Pvt. Ltd and Ujjivan Financial Services Pvt. Ltd. “When there is too much of cash on hand, that’s when you need to partner with good companies. With access to capital, people may take short cuts (to boost customer base). Whether you have capital or not have it, you cannot drop the hat on diligence.”
SKS Microfinance, which has raised multiple rounds of funding, believes the fears are not unfounded. “If there is too much money, everyone gets excited and starts lending. This gives rise to a risk of unplanned lending and defaults,” said Suresh Gurumani, chief executive, SKS Microfinance.
VC firms say that the 200-300% year-on-year hyper growth is not necessarily a good thing. “You develop bad habits if you focus too much on growth,” said Bejul Somaia, managing director, Lightspeed Advisory Services India Pvt. Ltd. “Also, there are fears of unscalability after hyper growth. What’s next?”
Meanwhile, investors such as Aavishkaar India Micro Venture Capital Fund say while too much capital infusion may result in a saturated market in certain pockets, this would not spread to the entire country due to the pent-up demand. “Over-indebtedness may happen as banks also extend credit. It happens in all lending business. Over-borrowing is difficult to measure,” said Vineet Rai, chief executive, Aavishkaar India, adding that a credit bureau is needed to check over-borrowing.
To be sure, investors will become more discerning as the MFI sector matures. MFIs have unique opportunities for diversification and those extending financial services such as insurance are set to become hot property. Also, firms offering products such as mobile handsets on loan instalments could be attractive. Firms assisting financial inclusion through unique facilitating technologies such as mobile phone remittances will also attract investors. Also, consolidation is expected among smaller MFIs. Aavishkaar India plans to keep aside a chunk of its corpus from its next fund to facilitate mergers and acquisitions.
“We also see many of such investors adopting an ‘angel investor’ role, creating innovative funding structures,” said Robin Roy, associate director, PricewaterhouseCoopers Pvt. Ltd.
MFIs operating exclusively in states such as Andhra Pradesh, Karnataka and Tamil Nadu may have difficulty in scaling up unless they have unique offerings, said Venky Natarajan, managing director, Lok Advisory Services Pvt. Ltd, a firm which provides technical advice and due diligence for investments to Lok Capital Llc, a Mauritius-based venture capital fund. MFIs operating in Rajasthan, Madhya Pradesh and Maharashtra will attract more equity, he said.

Bandhan microfinance targets unemployed youth

Microfinance Focus, Aug. 31, 2009: Apparently there is no avenue of microfinance that it does not enter. Kolkata-based microfinance institution Bandhan has recently launched a new product for the unemployed youth called “Employing the Unemployed”. In less than two months, it has reached 35 beneficiaries in 18 districts spread over two districts in West bengal. Unlike Bandhan’s other programs aimed at the poor women or rural unbanked people, this product is meant to help the youth to learn skills for future employment.In less than eight years, Bandhan has emerged as one of the the largest microfinance institution in India and was ranked second in the world by Forbes magazine in its first ever listing of the world’s top 50 microfinance institutions (MFIs). Bandhan’s steep rise in volume and reach is often attributed to its variety of products within the microfinance sphere.
Last year, the MFI launched free schools in villages for underprivileged children up to the age of 14 years, who couldn’t ever go to school or had to drop out because their parents couldn’t afford to educate them.In less than two years, Bandhan has set up 60 such schools in six districts of West Bengal—Jalpaiguri, Darjeeling, Cooch Behar, Nadia, North 24 Parganas and South 24 Parganas. Each district has 10 schools, and each school has around 33 students. In all 2,000 students study in these schools and 60% of them are girls.Almost all these schools are located in areas where there is no government school. The classes are held in rented spaces, which cost around Rs 300 a month, and the teachers are local educated young. The cost per student is around Rs 1,000 a year, and Bandhan spends around Rs 35,000 a year on each school. The positive side of it is two-fold — it helped Bandhan expand its microfinance business and also overcome resistance from local moneylenders. At least 1,000 students who study in these schools are borrowers’ children.The curriculum for classes I-IV is taught not in four but in three years without any summer or winter break. Students attend school round the year for 3 hours a day from 8.30 to 11.30am. After they complete three years at Bandhan schools, they will be encouraged to enroll in government schools in class V. Bandhan is currently conducting a survey to open 100 more schools by 2010. Down in the south, a Bidar-based MFI Nirantara has started similar program for the children of its borrowers.
Bandhan – meaning “togetherness” – offers microfinance services to poor women in the state of West Bengal. Founded by Mr. Chandra Shekhar Ghosh in November 2000, Bandhan started operations in 2002 and is currently registered with the Reserve Bank of India (RBI) as a non-banking finance company (NBFC).Bandhan Financial Services Pvt Ltd (NBFC), the microfinance arm of Bandhan, enjoys a capital adequacy ratio of nearly 17%, which is 5% more than the stipulated level of 12%. Its financial products include micro-loan products, the micro enterprise programme (larger loans to women who are in income-generating projects) and health care loans to address emergency health requirements of poor families. Microfinance is not the last word for Bandhan and it prefers extending other support that the poor need for their holistic development. Its program to lend to the poorest of the poor called ‘Targeting the Hardcore Poor’ is precisely designed to track the targeted people and develop their skills to manage a local enterprise. After the training, the poor are given assets to manage on their own. As of July 2009, it had 1.8 million members and 850 branches spread over 11 states in India, with a loan outstanding amount of Rs. 797 crore and a cumulative loan disbursed amount of Rs. 2,810 crore. It has set a target of disbursing Rs 2,500 crore in 2009-10 and is planning to expand its presence in other countries like Afghanistan, Brazil and South Africa.